
A variety of Certificates and one Diploma Program are available through Delaware Bankers Association Financial Education Alliance.
These programs give you the option of taking related courses and/or seminars to enhance specific skills that are immediately applicable to the job setting. Worksheets with curriculum details are available.
For more information, please contact renee.rau@debankers.com.
Bank Financial Management Diploma
(replaces Bank Management Certificate)
Program is designed for individuals who are involved in the financial management of their bank, including junior officers up through CEOs, CFOs and other senior officers making key decisions that affect bank profitability.
Bank Marketing Diploma
Program provides the tools necessary to prepare today's bank marketers. Courses are developed for professionals with marketing experience, or banking experience, demonstrating how to combine their abilities for successful bank marketing programs.
Bank Operations Diploma
This diploma program is a general overview of banking for personnel new to the field and for mid-level professionals, supervisors and clerks to become supervisors or managers in bank operations.
Banking and Finance Diploma
This collaborative diploma program is sponsored by the American Bankers Association, Local ABA training Providers and accredited institutions of higher education. It is designed to provide knowledge of the banking industry in its entirety.
Commercial Lending Diploma
This diploma program sharpens the lending knowledge and skill of management trainees, experienced commercial lenders and loan officers.
Consumer Lending Diploma
This diploma program sharpens the lending knowledge and skill management trainees, experienced consumer lenders and loan officers.
General Banking Diploma
This diploma program introduces entry-level bank personnel to the role of banking in the U.S. economy and to specific banking functions.
Mortgage Lending Diploma
This diploma program sharpens the lending knowledge and skills of management trainees, experienced mortgage lenders and loan officers.
Personal Banking Diploma
This diploma program introduces entry-level bank personnel to the role of banking in the U.S. economy and to specific banking functions.
Personal Trust Diploma
This diploma program was developed to prepare individuals for the professional certification as Certified Trust and Financial Advisors (CTFA) designation through ABA's Institute of Certified Bankers.
Retail Branch Management Diploma
This diploma program prepares individuals to manage banking office by covering banking essentials, sales management, people management and business management skills.
Retirement Services Diploma
This diploma program was developed to prepare individuals for the professional certification as Certified Retirement Services Professionals (CRSP) designation through ABA's Institute of Certified Bankers.
Securities Processing Diploma
This diploma was creating for the securities processing and operation professional. This diploma also satisfies the pre-educational requirements to sit for the Certified Securities Operations Professional (CSOP) designation through ABA's Institute of Certified Bankers.
Sales Manager Certificate
This program is designed for people who are responsible for the sales function in the bank, whether or not they have salespeople reporting directly to them. It will provide skill development appropriate for a sales leader. Total number of seminars required to complete the Certificate: 12.
Supervisor Certificate
This program prepares new and potential first-level supervisors to handle people management duties by building the skills and practical knowledge needed for success. Total number of seminars required to complete the Certificate: 8.
Customer Service Associate Certificate
This program builds skills used by frontline banking personnel (such as tellers, customer service, and safe deposit clerks) who are primarily responsible for handling routine banking transactions. Total number of seminars required to complete the Certificate: 7.
Team Leader Certificate
This program is designed to develop the skills needed to lead a team to accomplish its goals. It is designed for bank personnel who direct the daily work of others, whether or not they have direct supervisory responsibility for those people. Total number of seminars required to complete the Certificate: 8