Reserve Requirements (Reg D) for Call Center Representatives, Customer Service Representatives,
and Tellers
This course focuses on the Reg D responsibilities of Call Center Representatives, Customer Service Representatives, and Tellers. It lists the Money Market deposit accounts and savings accounts and their restrictions on the type and number of transactions allowed per month. This course also explains the Reg D requirement for financial institutions to follow when clients conduct excessive withdrawals or transfers of funds.
| Price | $50 Nonmembers / $35 Members |
| Course Credits | AIB: 0 ; ICB: 0 |
| Prerequisites | None |
| Required Software | None |
| Optional Software | Adobe Acrobat Reader and RealPlayer |
Audience
Call Center Representatives who interact with clients over the phone on a daily basis. Customer Service Representatives who service clients. Tellers who conduct transactions for clients on a daily basis.
Learning Objectives
After completing this course, students will be able to:
- Describe the reserve deposit requirements
- Describe key Reg D transaction limitation rules
Enrollment: To enroll in this course, please click on the link below for the registration form. Print and complete the form and submit it to your supervisor for approval. Then submit the approved form to your human resources department for processing.