
This course focuses on the Fair Lending responsibilities of Personal Bankers. It provides examples of conversations between bankers and clients to illustrate how subtle unfair treatment can become illegal discrimination. This course includes a table that lists anti-discrimination laws and the purposes of each when it comes to the three types of discrimination. It also identifies best practices Personal Bankers should use with clients during the inquiry, credit application, and credit decision stages of the credit process.
| Price | $75 Nonmembers / $55 Members |
| Course Credits | AIB: 0 ; ICB: 0 |
| Prerequisites | None |
| Required Software | None |
| Optional Software | Adobe Acrobat Reader and RealPlayer |
Personal Bankers who come in contact with various deposit, lending, and business clients.
After completing this course, students will be able to:
Enrollment: To enroll in this course, please click on the link below for the registration form. Print and complete the form and submit it to your supervisor for approval. Then submit the approved form to your human resources department for processing.