Regulatory Compliance for Personal Bankers
Personal Bankers are responsible for providing a wide range of banking services to meet customer needs and expectations. To help meet those needs, successful personal bankers must demonstrate effective interpersonal skills and a thorough knowledge of bank policies and procedures including regulatory compliance issues. Regulatory Compliance for Personal Bankers offers valuable information on sixteen regulations that directly affect the responsibilities of personal bankers in most financial institutions. The regulations have been divided into six categories. Each category will take approximately one hour to complete. The lists below show the six categories and the regulations included in each category.
Privacy and Security
- Bank Secrecy Act (BSA)
- Office of Foreign Asset Control (OFAC)
- USA PATRIOT Act
- Privacy for Customer Contact Personnel
Deposit
- Expedited Funds Availability Act, Regulation CC
- Truth in Savings Act, Regulation DD
- Electronic Funds Transfer Act, Regulation E
Ethics and Fair Lending
- Bank Bribery Act
- Fair Credit Reporting Act (FCRA)
Equal Treatment
- Fair Lending
- Equal Credit Opportunity Act (ECOA)
- Americans with Disabilities Act (ADA)
- Community Reinvestment Act (CRA)
Real Estate
- Home Mortgage Disclosure Act (HMDA)
- Real Estate Settlement Procedures Act (RESPA)
Truth in Lending
- Truth in Lending, Regulation Z
| Price | $130 Nonmembers / $95 Members |
| Course Credits | AIB: 0.25 ; ICB: 5.0 (CPB) |
| Prerequisites | None |
| Required Software | None |
| Optional Software | Adobe Acrobat Reader and RealPlayer |
Audience
Personal Bankers who must successfully demonstrate knowledge of regulatory compliance issues.
Learning Objectives
After completing this course, students will be able to:
- Explain their responsibility in complying with the privacy and security egulations by using and filing appropriate BSA and OFAC reports, describing accounts that pose risks to the bank under the USA PATRIOT Act, and explain the privacy issues that impact customers under Privacy for Customer Contact Personnel.
- Explain their responsibility in complying with the deposit regulations by describing hold policies under Regulation CC, account disclosures and inquiries under Regulation DD, and customer notification to the bank under Regulation E.
- Explain their responsibility in complying with the ethics and fair lending regulations by describing employee code of conduct requirements under the Bank Bribery Act, and consumer notices and information sharing under FCRA.
- Explain their responsibility in complying with the equal treatment regulations by using best practices to avoid discriminating against customers in lending activities under Fair Lending and ECOA and persons with disabilities under ADA, and providing public information under CRA.
- Explain their responsibility in complying with the real estate regulations by discussing loans covered, and using the LAR under HMDA, and home buying disclosures and activities prohibited under RESPA.
- Explain their responsibility in complying with the truth in lending regulation by describing annual percentage rate, types of disclosures, right of rescission, and penalties for non-compliance under Regulation Z.
Enrollment: To enroll in this course, please click on the link below for the registration form. Print and complete the form and submit it to your supervisor for approval. Then submit the approved form to your human resources department for processing.