Writing Bank Correspondence
Writing Bank Correspondence provides students with the knowledge and skills necessary to effectively communicate in writing with peers and managers within their bank, and with their clients. Students will learn how to use a written document as a tool for achieving a specific goal through a four-step process: planning, drafting, revising, and polishing.
| Price | $130 Nonmembers / $95 Members |
| Course Credits | AIB: 0.5 ; ICB: 0 |
| Prerequisites | None |
| Required Software | None |
| Optional Software | Adobe Acrobat Reader and RealPlayer |
Audience
Anyone who writes business correspondence such as letters to customers, memos, faxes, or e-mail messages.
Learning Objectives
After completing this course, students will be able to:
- Plan for a written document
- Draft a document that achieves a planned objective
- Revise a document to maximize clarity and conciseness
- Choose a format that is appropriate to the content and to the audience
Enrollment: To enroll in this course, please click on the link below for the registration form. Print and complete the form and submit it to your supervisor for approval. Then submit the approved form to your human resources department for processing.